Arrow Express
Services
Arrow Express
The following are a list of services we provide.
Please click on one of the following to read more.


Airfreight & Dangerous Goods

Arrow Express offers a full  freight forwarding service to and from practically every corner of the world on a door to door , door to airport or airport to door  basis. Our relations  with all the major airlines operating to and from  Malta enables us to source the most efficient and cost effective service for your cargo, whether your shipments move on a direct forwarding basis or via our consolidation services.

Yet our airfreight service is not solely limited to conventional packages. Our trained freight personnel will be delighted to assist with more complex shipments such as Dangerous Goods and Perishable Cargo. For outsize shipments or large shipments which must move altogether, we also offer a charter service of various freighter aircraft on a 24/7 basis.

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International Courier

Our international courier service operated in conjunction with VIVA Express, provides a global solution to move your time-sensitive parcels on a door to door basis in an efficient and cost-effective manner. Utilising strategic hubs in Brussels and London ensures that most major European cities are served on a “next working day” basis.  For those extremely urgent parcels , we can offer a time-definite service in many cities throughout Europe where parcels can be delivered before 10 am or 12pm at an extra charge.We also offer a regular direct service into Libya at very competitive rates.

Our website  provides clients with access  to their own restricted area from where they are able to generate shipments, print Airbills, and action a courier collection at the touch of a button, thus allowing your administration staff to be more efficient and allowing more efficient use of their time.

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Seafreight

We can offer a seafreight service for LCL (Less than Container Load) or FCL (Full container Load) to / from many destinations throughout the world. As a Non-Vessel Operating Common carrier (NVOCC) we are able to offer you a choice of unbiased shipping  solutions with various reputable lines based on transit lead times, port of calls, nature of cargo and more importantly price.

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Trailer Services

Trailer services have nowadays become an integral part of cost-effective freight forwarding to/from major countries in Europe especially due to the constant escalation in fuel prices. With a reliable and regular operations schedule  we are able to offer an unrivaled service at competitive rates, even on the most challenging  jobs, no matter how small or how large your shipment is.

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Time Critical Courier Service

Our time critical courier service caters for those TOP URGENT shipments which need to move on the most direct routing and within the shortest possible time. This door to door service is offered on a 24/7/365 basis and operated on a “next flight out” criteria, meaning that your shipment will not lie around waiting to be consolidated with other courier material, or pass through various hubs as is the case with a conventional courier service. Through our network of reliable and specialised agents present throughout most of the world you may rest assured that the movement of your shipment will be given top priority and monitored constantly from pick-up until final delivery. This service is ideal for critical shipments such as Aircraft on Ground spares (AOG), urgent ship spares and other instances where  time is an issue.  Arrow Express is also able to offer an on-board courier service, where your shipment will be hand carried by one of our designated couriers from pick-up until final delivery.

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Domestic  Courier / Errand Service

Our Domestic courier / errand  service ensures that you have your own personal messenger service whenever time is short. If you are an individual, we can eliminate the hassle of driving and parking by delivering or collecting  your documents and parcels on demand to/ from any address of your choice in Malta & Gozo. For corporate clients, we can also offer this service on a long term basis, so that you can have plenty more time to concentrate on your business and other important matters. All domestic courier /services may be tracked online through our website with a signed Proof of Delivery (POD) available on request.

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Project Cargo

On occasions, there are specialised jobs which require a top notch service, coupled with the undivided attention of a team of experts to ensure your project runs smoothly . At Arrow Express we understand your requirements and offer a complete and seamless service from start to finish for any freight project we handle,be it conference material, music equipment or a fully blown movie set.  We are flexible in utilising any mode of reliable transportation available provided it is in conformance with your requirements and budget.

Our vast experience in this field is an invaluable asset to our clients, since we are normally able to anticipate and identify certain potential problems before they occur.  In instances when a problem does arise, our on-site personnel are able to take instant decisions and corrective action to ensure that the project keeps moving as planned. A 24 hour contact number will also be made available throughout the duration of a project for your peace of mind. This is why our company has been entrusted with the handling of various high profile jobs for renowned names such as  Porsche, Nike, Sony, Novartis and Elton John. 

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Customs Brokerage

Even though customs barriers have been lifted since Malta’s accession to the EU in May 2004, shipments moving to / from non-EU countries are still subject to normal customs procedures and document processing. All customs brokerage is handled in-house by our trained personnel via an intranet link with local customs authorities, enabling us to process any customs documents on-line, and effectively cutting down on lead times between arrival of cargo and customs clearance procedures.

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Logistics ,Warehousing & transhipment

Malta’s position in the centre of the mediterranean makes it an ideal location for Warehousing, Logistics and Transhipment having excellent connections and short distances to mainland Europe by Air, sea or road.

We are able to offer warehousing in both free-zone and non-bonded areas as well as deconsolidation, sorting, repackaging, re-labelling, and re-shipping consignments in one or several lots.

Our logistics service includes a Strategic Stock Location service, whereby we are able to stock critical replacement parts or items on behalf of certain customers, which are then delivered or shipped out on demand any time of day or night. Accurate stock inventories are kept at all times for each customer and updated on a regular basis. We will also take care of shipping out the replaced items for repair to any destination of your choice and ensure that utilised stock is replenished whilst ensuring that complete customs documentation as well as duty payments are handled appropriately where applicable.

Transhipment services are arranged using multi-modal transportation solutions both in and out of Malta. All customs paperwork on shipments whenever applicable is handled by our competent team of staff who also ensures that shipments are processed and shipped out in a timely manner. Our service also includes third party shipments, whereby any local customer may request a shipment to move directly between two countries other than Malta, with the difference that all related shipment charges are paid in Malta.

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